Accredited agency staff can take training in two ways.

In-house Staff Training

In-house training is provided by TCH education and training centres accredited in compliance with effective Accreditation Rules for Education and Training Centres. Relevant courses are given at classrooms by TCH certified teachers, in accordance with TCH approved programs.

Upon completion of training, successful ticketing agents and agency managers are awarded Certificates issued by education/training centre for relevant course.



Distance Staff Learning

Distance learning is performed via the Internet at TCH education portal Training can be provided in the accredited education/training centre or directly - at agency’s request sent to TCH (i.e. distance training).

Distance training is provided at agency’s request sent to TCH pursuant to the Offer Contract on Distance Training and Testing.


If you have questions about ATSS staff training, please contact TCH Technology Department at +7 (495) 660-19-74 or