TCH administers rights of agencies [points of sale (POS), internet points of sale (IPOS), transaction self service kiosks (TSSK)] to sell/refund air services for the purposes of protecting of ATSS participating carriers' interests.

Agencies’ sales/refund rights are regulated under ATSS Standard # 105-2006 “Computerized Reservation Systems. Procedures of Administration of Accredited Agencies (Sales Locations) Rights to Sell Air Services on CCS-TCH Standard Traffic Documents Forms” and Standard # EX105-2009 “Procedures for Administration of Accredited Agencies (Sales Locations) Rights to Sell Air Services on CCS-TCH Standard Traffic Documents Forms via Foreign CRSs”.

If agency or POS authority to sell/refund air services issued on STDs is revoked, Computerized Reservation System (CRS) disables functionality of ticket issue (sale, exchange)/refund on STDs for this agency (POS, IPOS or TSSK).

For issuing sales on CCS-TCH STDs and e-tickets via ATSS certified CRSs/GDSs, an Airline needs to activate option of air services sales on CCS-TCH STDs.

Currently, sales of air services issued on CCS-TCH STDs are possible via the following CRSs/GDSs:

Sirena-Travel ADS
Galileo GDS
Sabre GDS
Amadeus GDS

Activation of air services sales on CCS-TCH STDs and e-tickets for Airline flights

1. Activation of air services sales issued on CCS-TCH STDs and E-Tickets in Sirena-Travel ADS

1.1.Through direct access to Sirena-Travel

To connect, an Airline and Sirena-Travel ADS must sign Agreement on Host to Host Connection.

Contacts of Sirena-Travel, JSC

Pyotr Brytkov, Deputy Commercial Director. Phone: +7 (495) 782-13-15 (Ext. 4-44), Mobile: +7 (916) 806-10-42,
E-mail: p.brytkov@sirena-travel.ru

Marina Volodina, Deputy Director General - Commercial Director, Phone: +7 (495) 782-13-15, E-mail: wmw@sirena-travel.ru

1.2. Through access to Sirena-Travel system under Sirena-Travel International Project (in collaboration with Travelport)

To connect, an Airline must:

  • be displayed in Travelport/Galileo GDS, and
  • publish its fare information in ATPCO database.

For activation, submit to Sirena-Travel, JSC, at the above contacts,

- Completed Application Form (see Attachment to this Technology);
- Contacts of Airline’s technical support experts authorized to proceed activation.

2. Activation of air services sales issued on CCS-TCH e-tickets in Amadeus GDS

To connect, an Arline  must be displayed in Amadeus GDS. Amadeus system user airline must  fill the form in Amadeus Extranet (Attachment 6 “Amadeus Ticketing/Electronic Ticketing via TCH”).

Should you have any questions, please call Amadeus Airline Department at +7 (495) 797-90-97.

3. Activation of air services sales issued on CCS-TCH e-tickets in Travelport / Galileo GDS

To connect,  an Airline must be displayed in Travelport/Galileo GDS.

Travelport/Galileo system user airline must submit request for activating functionality of e-ticketing for Airline’s flights via TCH showing the market (country) of activation, at eactivation@travelport.com.

Carrier must also activate the market (country) in its own inventory system so as to enable sales on CCS-TCH e-tickets in Travelport /Galileo GDS.

4. Activation of air services sales issued on CCS-TCH e-tickets in Sabre GDS

To connect, an Airline must be displayed in Sabre GDS.

Airline is not required to sign separate/additional commercial agreements or forms for selling on TCH stock provided that the below key terms are satisfied:

  • Airline has signed TMA/PCA Agreement with Sabre GDS. Please note that TMA/PCA agreement has some requirements; for details, please contact the GDS.
  • Airline has implemented/activated interactive level functionality for linking to Sabre GDS, as well as mandatory ET functionality.
  • Airline has submitted written request for activating air services sales issued on CCS-TCH e-tickets in Sabre GDS.

Contacts of Sabre GDS

Elena Borisova

Account Director RU&CIS, Sabre Airline Distribution

E-mail: Elena.Borisova@sabre.com, Phone: +7 (499) 929-50-79, Cell: +7 (915) 100 33 03

Contacts

Olga Smirnova, Head of TCH Reservation Systems Department will answer your questions concerning the administration of  sales rights on CCS-TCH STDs via CRSs. Phone: +7 (495) 788-12-13  (Ext. 193) E-mail:  smirnova@tch.ru