As part of the cooperation between the Agency and TCH, e-commerce acts as a set of payment tools that enable the Agency to sell air transportation and ancillary services online.
Advantages of E-Commerce
1. Global Reach.
E-commerce is not limited by national borders but by the global availability of the Internet. This allows even small agencies to be engaged in global international business.
2. Increased Competitiveness.
Agencies can leverage e-commerce technologies to get closer to their customers. They can offer enhanced pre-sale and post-sale support and respond promptly to customer inquiries and complaints.
3. Personalized Sales.
Using e-commerce tools, agencies can collect data on individual customer needs and preferences, and automatically offer products and services tailored to those needs.
4. Quick Response to Demand.
Agencies can adapt to changing customer demands, respond promptly to requests and serve feedback.
5. Cost Reduction.
Electronic transactions significantly reduce servicing costs, which allows agencies to offer more competitive prices to their customers.
Payment Tools
As part of its e-commerce technology, TCH enables agencies to integrate
the following payment methods into their online stores:
- payments by payment (bank) cards.
How to Connect the Service
To enable e-commerce payment tools, the Agency must:
1. Accredit their Internet Point of Sale (online store) with TCH;
2. Set up (integrate) the interaction between their online store and TCH’s
e-commerce payment gateway (if the Agency is using a ready-made internet
booking engine, it should contact the Plastic Cards Department to confirm
whether the card payment option has already been integrated.
Key Features
1. TCH offers agencies a fully integrated solution that covers the
entire technological chain - starting from enabling payments on their website
ending to financial settlements;
2. Payment tools can work with any booking systems or internet booking modules (engines) developers;
3. Agencies can use payment tools not only to pay for air transportation
and other services issued on STD ATSS, but also for other content sold in
online stores, including transportation issued out of TCH neutral sessions.
4. Agencies are granted access to aunified e-commerce payment gateway
back office, where they can see details about transactions made with
all TCH's e-commerce payment tools.
Contact Information
For all inquiries related to payment for transportation services by bank
cards, please contact TCH’s Plastic Cards Department at +7 (495) 660-19-77 or ORPK@tch.ru.
